Effective Date: 27 March 2024
At The Tapas Bar, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. What Information We Collect
We may collect the following personal information:
- Name, email address, phone number, and postal address
- Booking details and order history
- Payment information (processed securely via third-party platforms)
- IP address and browser type (for analytics and site improvement)
We collect this information when you:
- Make a reservation or booking online
- Contact us via forms, email, or phone
- Subscribe to our mailing list or promotions
- Interact with our website or social media channels
2. How We Use Your Information
Your personal information may be used to:
- Confirm and manage your bookings
- Respond to enquiries and provide customer support
- Send marketing communications (if you have opted in)
- Improve our services, website, and customer experience
- Comply with legal and regulatory obligations
3. Disclosure of Personal Information
We do not sell your personal information. We may share it with trusted third parties when necessary to:
- Facilitate booking or payment processing (e.g., NowBookIt, Square)
- Deliver email campaigns or promotional content (e.g., Mailchimp)
- Maintain IT and marketing systems
All third-party service providers are required to adhere to appropriate data privacy standards.
4. Data Storage and Security
We take reasonable steps to protect your personal information from loss, unauthorised access, misuse, or disclosure. Data is stored in secure cloud-based systems with access limited to authorised personnel.
5. Access and Correction
You have the right to request access to personal information we hold about you and request corrections if it is inaccurate or outdated. Contact us via the details below to submit a request.
6. Cookies and Analytics
Our website uses cookies and third-party analytics tools (such as Google Analytics) to understand website traffic and improve user experience. You can disable cookies through your browser settings.
7. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the date of revision.
9. Contact Us
The Tapas Bar
928 Great Northern Hwy, Millendon WA 6056
Phone: 0420 806 453
Email: bookings@thetapasbar.au